Delivery Policy

Delivery Options Overview

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Small items

Standard delivery Get it in 3-5 working days

Orders over $100: All day delivery. Order anytime:

FREE

Orders under $100: All day delivery. Order anytime:

$5

Weekday time slot from 12noon - 5pm. Order by 9pm.

$10

Next day delivery Get it next day, 7 days a week

All day delivery. Order by 9pm.

$5

Weekday time slot from 12noon - 5pm. Order by 9pm.

$10

Large items

Standard delivery Get it in 2 working days

All day Delivery from 7am - 8pm. Order anytime:

Fromu$20

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime:

From $35

Next day delivery it next day on weekdays

All day delivery from 7am - 8pm. Order by 7pm:

Fromu$30

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm:

From $45

The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.

1. Processing Time

  •  All orders are processed within 1–3 business days after the order is placed.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping & Delivery

  •  We offer delivery across Bangladesh.
  • Delivery time usually ranges from 2–7 business days, depending on your location.
  • You will receive a tracking number once your order has been shipped.

3. Shipping Charges

  • Standard delivery charges apply based on the weight of the product and delivery location.
  •  Free delivery is available for orders above a certain amount (mention your threshold, e.g., “Tk 1,000”).

4. Order Tracking

  • You can track your order anytime via your Sostah account or the tracking link provided in your em…
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